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Refund Policy

1. Refund Eligibility

Refunds must be requested at least 30 days before the event start date.

Tickets are non-transferable.

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2. Processing Refunds

  • Refunds will be processed within 14 business days of the request.

  • Refunds will be issued to the original payment method.

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3. Cancellation of Event

In the unlikely event of cancellation, full refunds will be issued to all attendees.

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4. Contact Information

For refund requests, please contact contact@cocoaheads.mk

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